AI: Augmentation, more so than automation

Author

Steven M. MILLER, Singapore Management UniversityFollow

Publication Type

Magazine Article

Version

Publisher’s Version

Publication Date

5-2018

Abstract

The take-up of Artificial Intelligence (AI)-enabled systems in organisations is expanding rapidly. Integrating AI-enabled automation with people into workplace processes and societal systems is a complex and evolving challenge. The articles takes a managerial perspective on how firms can effectively deploy human minds and intelligent machines in the workplace.

Keywords

AI-enabled automation, AI augmentation, artificial intelligence, workplace processes, managerial impact, industrial productivity, organizational change

Discipline

Artificial Intelligence and Robotics | Computer Sciences | Databases and Information Systems | Technology and Innovation

Research Areas

Information Systems and Management

Publication

Asian Management Insights (Singapore Management University)

Volume

5

Issue

1

First Page

1

Last Page

20

ISSN

2315-4284

Publisher

Singapore Management University, Centre for Management Practice

City or Country

Singapore

Embargo Period

6-5-2018

Citation

MILLER, Steven M.. AI: Augmentation, more so than automation. (2018). Asian Management Insights (Singapore Management University). 5, (1), 1-20.
Available at: https://ink.library.smu.edu.sg/ami/83

Copyright Owner and License

Singapore Management University

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.

Comments

See also AI gets real at Singapore's Changi Airport.

Distilling managerial insights and lessons from AI projects at Singapore’s Changi Airport

Additional URL

https://cmp.smu.edu.sg/ami/article/20180530/ai-augmentation-more-so-automation