Publication Type
Magazine Article
Version
publishedVersion
Publication Date
11-2021
Abstract
Mediation is essentially a facilitated negotiation process. When businesses have a dispute they cannot resolve on their own, they seek a neutral third party to help confidentially. This mediator has no power to impose a binding outcome on the parties. Rather, his or her responsibility is to facilitate the negotiation and use problem-solving skills to guide the parties towards a mutually agreed solution through a face saving and pragmatic process. In many jurisdictions, including Singapore, parties are required to attempt mediation first before courts hear the matter. Refusing to engage in mediation without proper reason may lead to cost sanctions by the judge. This opt-out initiative was first introduced in Singapore in 2007, so that the court’s resources can be devoted to matters where there is a genuine dispute on the law.
Keywords
mediation, leadership, business strategy
Discipline
Leadership Studies | Strategic Management Policy
Publication
Asian Management Insights (Singapore Management University)
Volume
8
Issue
2
First Page
44
Last Page
50
ISSN
2315-4284
Publisher
Singapore Management University, Centre for Management Practice
City or Country
Singapore
Embargo Period
3-31-2022
Citation
GOH, Aloysius and QUEK, Terence.
Mediate, not litigate, to resolve disputes. (2021). Asian Management Insights (Singapore Management University). 8, (2), 44-50.
Available at: https://ink.library.smu.edu.sg/ami/159
Copyright Owner and License
Singapore Management University
Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://cmp.smu.edu.sg/ami/article/20211116/mediate-not-litigate-resolve-disputes