Publication Type
Journal Article
Version
publishedVersion
Publication Date
1-2004
Abstract
This study samples 78 business decision‐makers whose cases were part of an alternative dispute resolution (ADR) process, i.e., the Public Construction Commission (PCC), which operates under the government in Taiwan, between 1997 and early 2000. The authors propose an interaction between two variations of trust—category‐based trust and experience‐based trust—and hypothesize that decision‐makers’ perceived identity with new versus old government ideology and past justice experiences (with the PCC) would jointly affect their decision preferences. The results partially support these hypotheses. The authors emphasize the critic role of trustworthiness of the third‐party ADR providers. We conclude with a discussion of the implications of the findings.
Keywords
Third party, Social identity theory, Group‐value model, Trust
Discipline
Applied Behavior Analysis | Industrial and Organizational Psychology | Psychology
Research Areas
Psychology
Publication
International Journal of Conflict Management
Volume
15
Issue
1
First Page
57
Last Page
76
ISSN
1044-4068
Identifier
10.1108/eb022907
Publisher
Emerald
Citation
CHI, Shu-Cheng, TSAI, Hwa-Hwa, & TSAI, Ming-Hong.(2004). The effects of perceived identity and justice experiences with an ADR institution on managers’ decisions. International Journal of Conflict Management, 15(1), 57-76.
Available at: https://ink.library.smu.edu.sg/soss_research/2049
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1108/eb022907