Publication Type
Magazine Article
Version
publishedVersion
Publication Date
6-2008
Abstract
Software personal assistants continue to be a topic of significant research interest. This article outlines some of the important lessons learned from a successfully-deployed team of personal assistant agents (Electric Elves) in an office environment. In the Electric Elves project, a team of almost a dozen personal assistant agents were continually active for seven months. Each elf (agent) represented one person and assisted in daily activities in an actual office environment. This project led to several important observations about privacy, adjustable autonomy, and social norms in office environments. In addition to outlining some of the key lessons learned we outline our continued research to address some of the concerns raised.
Discipline
Artificial Intelligence and Robotics | Business | Operations Research, Systems Engineering and Industrial Engineering
Research Areas
Intelligent Systems and Optimization
Publication
AI Magazine
Volume
29
Issue
2
First Page
23
Last Page
31
ISSN
0738-4602
Identifier
10.1609/aimag.v29i2.2123
Publisher
American Association for Artificial Intelligence
Citation
TAMBE, Milind; Bowring, Emma; Pearce, Jonathan; VARAKANTHAM, Pradeep Reddy; Scerri, Paul; and Pynadath, David V..
Electric Elves: What went wrong and why. (2008). AI Magazine. 29, (2), 23-31.
Available at: https://ink.library.smu.edu.sg/sis_research/997
Copyright Owner and License
Publisher
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1609/aimag.v29i2.2123
Included in
Artificial Intelligence and Robotics Commons, Business Commons, Operations Research, Systems Engineering and Industrial Engineering Commons