Publication Type

Conference Proceeding Article

Version

publishedVersion

Publication Date

4-2018

Abstract

Remote collaborators working together on physical objects have difficulty building a shared understanding of what each person is talking about. Conventional video chat systems are insufficient for many situations because they present a single view of the object in a flattened image. To understand how this limited perspective affects collaboration, we designed the Remote Manipulator (ReMa), which can reproduce orientation manipulations on a proxy object at a remote site. We conducted two studies with ReMa, with two main findings. First, a shared perspective is more effective and preferred compared to the opposing perspective offered by conventional video chat systems. Second, the physical proxy and video chat complement one another in a combined system: people used the physical proxy to understand objects, and used video chat to perform gestures and confirm remote actions.

Keywords

Collaborative physical tasks, Cscw, Object-focused collaboration, Physical telepresence, Remote collaboration

Discipline

Graphics and Human Computer Interfaces

Research Areas

Information Systems and Management

Publication

CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, Montreal, Canada, April 21-26

First Page

1

Last Page

13

ISBN

9781450356213

Identifier

10.1145/3173574.3173855

Publisher

ACM

City or Country

Montreal, Canada

Copyright Owner and License

Authors

Additional URL

https://doi.org/10.1145/3173574.3173855

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