Publication Type

Conference Poster

Version

publishedVersion

Publication Date

5-2021

Abstract

For immigrant families, instant messaging family groups are a common platform forsharing and discussing health-related information. Immigrants often maintain contact with their family abroad and trust information in shared IM family groups more than the information from local authorities and sources. In this study, we aimed to understand health-related information behaviors of immigrant families in their IM family groups. Based on the interviews with 6 participants from immigrant families to Canada, we found that immigrant families’ discourse on IM platforms is motivated by love and care for other family members. The families used local and international sources of information, judged information credibility by its alignment with their pre-existing knowledge, and mostly did not verify information further. The information shared by diferent users from diferent sources often contradicted one another. Yet, family members did not discuss the conficting information due to their desire to avoid tensions.

Keywords

Health-related information exchange, immigrant families, Information behaviors, Instant messaging platforms

Discipline

Health Information Technology | Software Engineering

Research Areas

Information Systems and Management

Publication

CHI EA '21: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems, Yokohama, Japan, May 8-13

First Page

1

Last Page

6

ISBN

9781450380959

Identifier

10.1145/3411763.3451751

Publisher

ACM

City or Country

Yokohama, Japan

Copyright Owner and License

Authors

Additional URL

https://doi.org/10.1145/3411763.3451751

Download

Share

COinS