Publication Type
Conference Paper
Version
acceptedVersion
Publication Date
6-2010
Abstract
There is no serious tool available to design service innovations even as it is gaining in important attention from the academic and industrial worlds. This paper presents a method that is specifically developed to help service innovators plan and design their innovations. The method recognizes the dependencies that exist across a service provider, customers and suppliers and help identify potential inconsistencies in the design of service innovations.
Keywords
Service, Innovation, Design, Supplier, Customer, Supply chain, Unit cost, Innovation attributes
Discipline
Computer Sciences | Technology and Innovation
Research Areas
Information Systems and Management
Publication
International Society for Professional Innovation Management 2010, June 6-9, Bilbao, Spain
First Page
1
Last Page
8
City or Country
Bilbao, Spain
Embargo Period
3-28-2022
Citation
Narasimhalu, Arcot Desai.
Designing the dynamics of service innovations. (2010). International Society for Professional Innovation Management 2010, June 6-9, Bilbao, Spain. 1-8.
Available at: https://ink.library.smu.edu.sg/sis_research/7044
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.