Publication Type
Conference Proceeding Article
Version
publishedVersion
Publication Date
12-2017
Abstract
Library resources are critical in supporting teaching, research and learning processes. Several universities have employed online platforms and infrastructure for enabling the online services to students, faculty and staff. To provide efficient services by understanding and predicting user needs libraries are looking into the area of data analytics. Library analytics in Singapore Management University is the project committed to provide an interface for data-intensive project collaboration, while supporting one of the library’s key pillars on its commitment to collaborate on initiatives with SMU Communities and external groups. In this paper, we study the transaction logs for user behavior analysis that can aid library admin to make operational decisions. The main challenges include the data quality and enormous datasets. Our solution not only provides the approach to data cleaning process but also suggest better visualization techniques for the user dashboard. Our experiment shows that the data cleaning process was effective in producing the insights from the library usage and the visualization techniques are efficient to summarize the big data. We used the datasets from Singapore Management University for this project.
Keywords
Library resources, students’ e-resource usage, data analytics, visualization models, horizon graph techniques
Discipline
Categorical Data Analysis | Databases and Information Systems | Library and Information Science
Research Areas
Information Systems and Management
Publication
Proceedings of the 25th International Conference on Computers in Education ICCE 2017, Christchurch, New Zealand, December 4-8
First Page
280
Last Page
287
ISBN
9789869401265
Publisher
Asia-Pacific Society for Computers in Education
City or Country
Taoyuan, Taiwan
Citation
LU, Ning; SONG, Rui; HENG, Dina Li Gwek; GOTTIPATI, Swapna; and TAY, Aaron.
Using data analytics for discovering library resource insights: Case from Singapore Management University. (2017). Proceedings of the 25th International Conference on Computers in Education ICCE 2017, Christchurch, New Zealand, December 4-8. 280-287.
Available at: https://ink.library.smu.edu.sg/sis_research/3835
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Included in
Categorical Data Analysis Commons, Databases and Information Systems Commons, Library and Information Science Commons