Publication Type
Conference Proceeding Article
Version
acceptedVersion
Publication Date
5-2017
Abstract
Software developer turnover has become a big challenge for information technology (IT) companies. The departure of key software developers might cause big loss to an IT company since they also depart with important business knowledge and critical technical skills. Understanding developer turnover is very important for IT companies to retain talented developers and reduce the loss due to developers' departure. Previous studies mainly perform qualitative observations or simple statistical analysis of developers' activity data to understand developer turnover. In this paper, we investigate whether we can predict the turnover of software developers in non-open source companies by automatically analyzing monthly self-reports. The monthly work reports in our study are from two IT companies. Monthly reports in these two companies are used to report a developer's activities and working hours in a month. We would like to investigate whether a developer will leave the company after he/she enters company for one year based on his/her first six monthly reports. To perform our prediction, we extract many factors from monthly reports, which are grouped into 6 dimensions. We apply several classifiers including naive Bayes, SVM, decision tree, kNN and random forest. We conduct an experiment on about 6-years monthly reports from two companies, this data contains 3,638 developers over time. We find that random forest classifier achieves the best performance with an F1-measure of 0.86 for retained developers and an F1-measure of 0.65 for not-retained developers. We also investigate the relationship between our proposed factors and developers' departure, and the important factors that indicate a developer's departure. We find the content of task report in monthly reports, the standard deviation of working hours, and the standard deviation of working hours of project members in the first month are the top three important factors.
Keywords
Companies, Software, Feature extraction, Data mining, Standards, Computer science
Discipline
Human Resources Management | Numerical Analysis and Scientific Computing | Software Engineering
Research Areas
Software and Cyber-Physical Systems
Publication
2017 IEEE/ACM 14th International Conference on Mining Software Repositories (MSR): Buenos Aires, Argentina, May 20-21: Procceedings
First Page
170
Last Page
181
ISBN
9781538615447
Identifier
10.1109/MSR.2017.58
Publisher
IEEE Computer Society
City or Country
Los Alamitos, CA
Citation
BAO, Lingfeng; XING, Zhenchang; XIA, Xin; LO, David; and LI, Shanping.
Who will leave the company?: A large-scale industry study of developer turnover by mining monthly work report. (2017). 2017 IEEE/ACM 14th International Conference on Mining Software Repositories (MSR): Buenos Aires, Argentina, May 20-21: Procceedings. 170-181.
Available at: https://ink.library.smu.edu.sg/sis_research/3696
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1109/MSR.2017.58
Included in
Human Resources Management Commons, Numerical Analysis and Scientific Computing Commons, Software Engineering Commons