The Value of IT-Enabled Business Process Standardization from the Real Options Perspective.
Publication Type
Book Chapter
Publication Date
1-2011
Abstract
IT-enabled business processes support firm agility, and business process standardization has become an essential part of IT architecture. Business process standardization value partly comes from the real options such projects enable. Drawing from research on real options and IT value, we propose that business process standardization initiatives create real options. We further propose that the value of such IT-enabled real options increases with market volatility, and differs between primary and support business processes. We collected data from the Lexis-Nexis, Compustat and CRSP databases to explore some of these issues. We offer a number of empirical findings: (1) ITenabled business process standardization enhances firm growth potential; (2) the option value of such initiatives is higher when market volatility is higher; and (3) primary business process standardization projects yield greater option value.
Keywords
Business processes, IT value, real options, standardization, valuation, volatility
Discipline
Computer Sciences | E-Commerce
Research Areas
Information Systems and Management
Publication
Exploring the Grand Challenges in Next Generation E-Business
Editor
Sharman, R.. Rao, H.R., Raghu, T.S.
First Page
160
Last Page
165
ISBN
9783642174483
Identifier
10.1007/978-3-642-17449-0_15
Publisher
Springer
City or Country
New York, NY
Citation
Dai, Q.; KAUFFMAN, Robert John; and Wang, B..
The Value of IT-Enabled Business Process Standardization from the Real Options Perspective.. (2011). Exploring the Grand Challenges in Next Generation E-Business. 160-165.
Available at: https://ink.library.smu.edu.sg/sis_research/2715