Publication Type

Conference Proceeding Article

Version

publishedVersion

Publication Date

4-2014

Abstract

With the widespread adoption of the Web, many companies and organizations have established websites that provide information and support online transactions (e.g., buying products or viewing content). Unfortunately, users have limited attention to spare for interacting with online sites. Hence, it is of utmost importance to design sites that attract user attention and effectively guide users to the product or content items they like. Thus, we propose a novel and scalable experimentation approach to evaluate the effectiveness of online site designs. Our case study focuses on the effects of an authority message on visitors' browsing behavior on workshop and seminar online announcement sites. An authority message emphasizes a particular prominent speaker and his/her achievements. Through dividing users into control and treatment groups and carefully tracking their online activities, we observe that the authority message influences the way users interact with page elements on the website and increases their interests in the authority speakers.

Discipline

Databases and Information Systems | Social Influence and Political Communication

Publication

WWW '14: Companion Proceedings of the 23rd International Conference on World Wide Web: April 7-11, 2014, Seoul, Korea. In Conjunction with WWW2014

First Page

1247

Last Page

1252

ISBN

9781450327459

Identifier

10.1145/2567948.2580068

Publisher

International World Wide Web Conferences Steering Committee

City or Country

Geneva

Copyright Owner and License

LARC

Additional URL

http://dx.doi.org/10.1145/2567948.2580068

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