Publication Type

Journal Article

Version

publishedVersion

Publication Date

12-2008

Abstract

A major problem for firms making information technology investment decisions is predicting and understanding the effects of future technological developments on the value of present technologies. Failure to adequately address this problem can result in wasted organization resources in acquiring, developing, managing, and training employees in the use of technologies that are short-lived and fail to produce adequate return on investment. The sheer number of available technologies and the complex set of relationships among them make IT landscape analysis extremely challenging. Most IT-consuming firms rely on third parties and suppliers for strategic recommendations on IT investments, which can lead to biased and generic advice. We address this problem by defining a new set of constructs and methodologies upon which we develop an IT ecosystem model. The objective of these artifacts is to provide a formal problem representation structure for the analysis of information technology development trends and to reduce the complexity of the IT landscape for practitioners making IT investment decisions. We adopt a process theory perspective and use a combination of visual mapping and quantification strategies to develop our artifacts and a state diagram-based technique to represent evolutionary transitions over time. We illustrate our approach using two exemplars: digital music technologies and wireless networking technologies. We evaluate the utility of our approach by conducting in-depth interviews with IT industry experts and demonstrate the contribution of our approach relative to existing techniques for technology forecasting.

Keywords

Design science, IT ecosystem model, IT landscape analysis, management of technology, technology evolution, IT investment

Discipline

Computer Sciences | Management Information Systems

Research Areas

Information Systems and Management

Publication

MIS Quarterly

Volume

32

Issue

4

First Page

779

Last Page

809

ISSN

0276-7783

Identifier

10.2307/25148872

Publisher

University of Minnesota

Copyright Owner and License

Publisher

Additional URL

https://doi.org/10.2307/25148872

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