Publication Type
Conference Proceeding Article
Version
acceptedVersion
Publication Date
1-2014
Abstract
With growth in mobile Internet services, the relationship between mobile and fixed broadband has become an issue in telecom firm strategy. Previous research focused on aggregate penetration for mobile and fixed broadband services. Our research analyzes the economic relationship between mobile and fixed broadband services at the household level, as a basis for how senior managers should rethink their strategy approach. Using data on broadband services subscriptions, we examine how changes that occur for mobile broadband services bandwidth (MBB) affect changes in fixed broadband bandwidth (FBB) services subscriptions, inclusive of new subscriptions - and vice versa. We explore the different cross-effects and asymmetric patterns of event-driven bandwidth changes. Mobile and fixed broadband services are complementary: both affect the consumption of the other. Our findings offer useful information for marketing strategy and broadband services promotion, such as bundling strategy based on bandwidth changes, and segmentation based on the bandwidth changes in both services.
Discipline
Computer Sciences | Management Information Systems | Strategic Management Policy
Research Areas
Information Systems and Management
Publication
Proceedings of the 47th Annual Hawaii International Conference on System Sciences: 6-9 January 2014, Waikoloa, Hawaii
First Page
4055
Last Page
4063
ISBN
9781479925049
Identifier
10.1109/HICSS.2014.508
Publisher
IEEE Computer Society
City or Country
Los Alamitos, CA
Citation
JUNG, Gwangjae; KIM, Young Soo; and Kauffman, Robert J..
How Can Substitution and Complementarity Effects Be Leveraged for Broadband Internet Services Strategy?. (2014). Proceedings of the 47th Annual Hawaii International Conference on System Sciences: 6-9 January 2014, Waikoloa, Hawaii. 4055-4063.
Available at: https://ink.library.smu.edu.sg/sis_research/2105
Copyright Owner and License
LARC
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1109/HICSS.2014.508
Included in
Computer Sciences Commons, Management Information Systems Commons, Strategic Management Policy Commons