Publication Type

Journal Article

Version

publishedVersion

Publication Date

1-2013

Abstract

Business intelligence and analytics (BIA) is about the development of technologies, systems, practices, and applications to analyze critical business data so as to gain new insights about business and markets. The new insights can be used for improving products and services, achieving better operational efficiency, and fostering customer relationships. In this article, we will categorize BIA research activities into three broad research directions: (a) big data analytics, (b) text analytics, and (c) network analytics. The article aims to review the state-of-the-art techniques and models and to summarize their use in BIA applications. For each research direction, we will also determine a few important questions to be addressed in future research.

Keywords

Business intelligence, Business analytics, Algorithm, Design, Performance

Discipline

Databases and Information Systems | Numerical Analysis and Scientific Computing

Research Areas

Data Science and Engineering

Publication

ACM Transactions on Management Information Systems

Volume

3

Issue

4

First Page

1

Last Page

10

ISSN

2158-656X

Identifier

10.1145/2407740.2407741

Publisher

ACM

Previous Versions

Jan 14 2014

Additional URL

https://doi.org/10.1145/2407740.2407741

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