An Exploratory Study of RFID Adoption in the Retail Sector

Publication Type

Journal Article

Publication Date

2010

Abstract

We use a search procedure called content analysis to determine the benefits of RFID in the retail sector. Content analysis classifies textual material, such as academic articles, and reduces them to manageable data. We find that the key RFID retailer benefits are better management of inventory, improved security, better operational efficiency, and reduced cost. We also find the key RFID business processes to deal with, for example, tracking and tracing. Through hypothesis testing and correlations, we discover strong relationships between retailer benefits and RFID business processes, and that better management of inventory is a reason why RFID is being used by retailers.

Keywords

RFID, Retail, Value chain, New technology adoption, Content analysis

Discipline

Computer Sciences | Management Information Systems | Operations and Supply Chain Management

Research Areas

Information Systems and Management

Publication

Operations Management Research

Volume

3

Issue

1/2

First Page

80

Last Page

89

ISSN

1936-9735

Identifier

10.1007/s12063-010-0029-z

Publisher

Springer Verlag

Additional URL

http://dx.doi.org/10.1007/s12063-010-0029-z

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