Publication Type
Journal Article
Version
publishedVersion
Publication Date
2-2013
Abstract
Hospitality managers have turned to IT to streamline reservations, capture new customer data, and build market share. Internet-based reservations, advertising and communication, social media, and mobile phones offer technology-led opportunities for value cocreation with customers. We aim to stimulate sharing of new ideas, current applications and emerging managerial know-how for the hospitality industry, while bringing new submissions to CQ.
Discipline
Computer Sciences | Health and Medical Administration
Research Areas
Information Systems and Management
Publication
Cornell Hospitality Quarterly
Volume
54
Issue
1
First Page
5
Last Page
6
ISSN
1938-9655
Publisher
SAGE Publications (UK and US)
Citation
KAUFFMAN, Robert J. and Oconnor, P..
Examining advances in technology and hospitality information strategy. (2013). Cornell Hospitality Quarterly. 54, (1), 5-6.
Available at: https://ink.library.smu.edu.sg/sis_research/1749
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
http://cqx.sagepub.com/content/54/1/5.full.pdf+html