Money, Time, and the Stability of Consumer Preferences
Publication Type
Journal Article
Publication Date
4-2015
Abstract
Consumers often make product choices that involve the consideration of money and time. Building on dual-process models, the authors propose that these two basic resources activate qualitatively different modes of processing: while money is processed analytically, time is processed more affectively. Importantly, this distinction then influences the stability of consumer preferences. An initial set of three experiments demonstrates that, compared with a control condition free of the consideration of either resource, money consideration generates significantly more violations of transitivity in product choice, while time consideration has no such impact. The next three experiments use multiple approaches to demonstrate the role of different processing modes associated with money versus time consideration in this result. Finally, two additional experiments test ways in which the cognitive noise associated with the analytical processing that money consideration triggers could be reduced, resulting in more consistent preferences.
Keywords
money, time, consumer choice, preference consistency, dual-process models
Discipline
Marketing | Sales and Merchandising
Research Areas
Marketing
Publication
Journal of Marketing Research
Volume
52
Issue
2
First Page
184
Last Page
199
ISSN
0022-2437
Identifier
10.1509/jmr.10.0386
Publisher
American Marketing Association
Citation
LEE, Leonard; LEE, Michelle P.; BERTINI, Marco; ZAUBERMAN, Gal; and ARIELY, Dan.
Money, Time, and the Stability of Consumer Preferences. (2015). Journal of Marketing Research. 52, (2), 184-199.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/4383
Additional URL
https://doi.org/10.1509/jmr.10.0386