Title

Empowerment through choice?: A critical analysis of the effects of choice in organizations

Publication Type

Journal Article

Publication Date

7-2006

Abstract

The provision of choice is one of the most common vehicles through which managers empower employees in organizations. Although past psychological and organizational research persuasively suggests that choice confers personal agency, and is thus intrinsically motivating, emerging research indicates that there could be potential pitfalls. In this chapter, we examine the various factors that could influence the effects of choice. Specifically, we examine individual-level factors such as the chooser’s socioeconomic status and cultural background. We also examine situational factors such as the content of choice and the number of choices offered. We then expand our discussion on the effect of giving employees extensive choice by looking at its influence on creative performance. In the second half of this chapter, we discuss implications for future organizational behavior research and examine how emerging research on choice making can inform specific managerial practices.

Discipline

Business | Organizational Behavior and Theory

Research Areas

Organisational Behaviour and Human Resources

Publication

Research in Organizational Behavior

Volume

27

First Page

41

Last Page

79

ISSN

0191-3085

Identifier

10.1016/S0191-3085(06)27002-3

Publisher

Elsevier

Additional URL

http://dx.doi.org/10.1016/S0191-3085(06)27002-3