Publication Type
Journal Article
Version
acceptedVersion
Publication Date
6-2008
Abstract
This article investigates the configuration of cognition- and affect-based trust in managers' professional networks, examining how these two types of trust are associated with relational content and structure. Results indicate that cognition-based trust is positively associated with economic resource, task advice, and career guidance ties, whereas affect-based trust is positively associated with friendship and career guidance ties but negatively associated with economic resource ties. The extent of embeddedness in a network through positive ties increases affect-based trust, whereas that through negative ties decreases cognition-based trust. These findings illuminate how trust arises in networks and inform network research that invokes trust to explain managerial outcomes.
Keywords
Trust Research, Business networks, Decision making, Emotions, Psychology and Cognition, Organnizational behavior, Interpersonal relations
Discipline
Business | Organizational Behavior and Theory
Research Areas
Organisational Behaviour and Human Resources
Publication
Academy of Management Journal
Volume
51
Issue
3
First Page
463
Last Page
452
ISSN
0001-4273
Identifier
10.5465/AMJ.2008.32625956
Publisher
Academy of Management
Citation
CHUA, Roy Y. J.; Ingram, Paul; and Morris, Michael W..
From the Head and the Heart: Locating Cognition- and Affect-Based Trust in Managers' Professional Networks. (2008). Academy of Management Journal. 51, (3), 463-452.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/3839
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.5465/AMJ.2008.32625956