Publication Type

Journal Article

Version

acceptedVersion

Publication Date

9-2007

Abstract

Job satisfaction's position within the nomological network and the mechanism outlined by theories of social exchange suggest that job satisfaction functions as a mediator of the relationship between various antecedent variables and volitional workplace behaviours. We extend social exchange theory to include perceptions of the total job situation and develop a model that positions job satisfaction as a mediator of the relationships between various internal and external antecedent variables, and three volitional workplace behaviours: citizenship behaviours, counterproductive workplace behaviours, and job withdrawal. The fit of a fully mediated model is good and all four classes of antecedents (dispositions, workplace events, job characteristics, job opportunities) contributed uniquely to the prediction of satisfaction. Job satisfaction is also shown to mediate most antecedent-consequence relationships, although two important exceptions are evident. A direct link from pro-social disposition to OCBs, and a direct link and one from anti-social disposition to counterproductivity, suggest that job satisfaction does not fully moderate the relationships between dispositions and contextual behaviours.

Keywords

Job satisfaction, employee attitudes, workplace behaviors

Discipline

Human Resources Management | Organizational Behavior and Theory

Research Areas

Organisational Behaviour and Human Resources

Publication

Journal of Occupational and Organizational Psychology

Volume

80

Issue

3

First Page

515

Last Page

538

ISSN

0963-1798

Identifier

10.1348/096317906X136180

Publisher

Wiley

Copyright Owner and License

Authors

Additional URL

https://doi.org/10.1348/096317906X136180

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