Publication Type
Journal Article
Version
acceptedVersion
Publication Date
5-2011
Abstract
The purpose of this paper is to examine how to successfully blend an e-learning module into a knowledge management (KM) course aimed at getting KM students interested in the respective subject matter (=KM) in a web-based learning environment. Based on data obtained from 138 undergraduate business management students at a university in Singapore, practical aspects of effectively implementing an e-learning system with a focus on KM are analyzed and the importance determined of three conceptual variables in the context of successful blended learning approaches: online faculty to student interaction, social presence and personal e-learning experiences. The study shows some positive correlations between online faculty to student interaction, the degree of presence in a web-based learning environment, as well as personal e-learning experiences as potential drivers of students' desire to learn more about the subject matter KM. There has been reliance on self-reported data in both the strengths, weaknesses, opportunities and threats study and the student survey. The causal effects of students' perceptions on actual learning need to be explored in a future study with a larger sample size. To increase students' acceptance of a web-based KM course, instructors must ensure quality interaction between them and their students, strong social presence via intrinsically rewarding group interactions and enriching, personal e-learning experiences on the basis of real-life KM problems. Games, systematic performance monitoring and graded knowledge tests are critical, too. This study highlights several good design features of an effective student interface vis-à-vis the development of an effective online learning environment from the perspective of KM student learners. Implications for e-learning designers and instructors, as well as issues for further research, are outlined.
Keywords
E-learning, Knowledge management, Virtual learning environments, Web site design
Discipline
Instructional Media Design | Organizational Behavior and Theory | Technology and Innovation
Research Areas
Organisational Behaviour and Human Resources
Publication
VINE
Volume
41
Issue
2
First Page
132
Last Page
151
ISSN
0305-5728
Identifier
10.1108/03055721111134781
Publisher
Emerald
Citation
MENKHOFF, Thomas; THANG, Tze Yian; CHAY, Yue Wah; and WONG, Yue Kee.
Engaging knowledge management learners through web-based ICT: An empirical study. (2011). VINE. 41, (2), 132-151.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/3091
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1108/03055721111134781
Included in
Instructional Media Design Commons, Organizational Behavior and Theory Commons, Technology and Innovation Commons