Effects of Perceived Service Norms and Employee Personality on Displayed Positive Emotions

Author

Hwee Hoon TAN, Singapore Management UniversityFollow

Publication Type

Conference Paper

Publication Date

7-2002

Discipline

Business

Publication

XXV International Congress of Applied Psychology

Citation

TAN, Hwee Hoon. Effects of Perceived Service Norms and Employee Personality on Displayed Positive Emotions. (2002). XXV International Congress of Applied Psychology.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/2834