Effects of Perceived Service Norms and Employee Personality on Displayed Positive Emotions

Author

Hwee Hoon TAN, Singapore Management UniversityFollow
Maw Der FOO

Publication Type

Conference Paper

Publication Date

7-2002

Discipline

Organizational Behavior and Theory | Sales and Merchandising

Research Areas

Organisational Behaviour and Human Resources

Publication

XXV International Congress of Applied Psychology, Singapore, 7-12 July 2002

City or Country

Singapore

Citation

TAN, Hwee Hoon and FOO, Maw Der. Effects of Perceived Service Norms and Employee Personality on Displayed Positive Emotions. (2002). XXV International Congress of Applied Psychology, Singapore, 7-12 July 2002.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/2833