Publication Type
Journal Article
Version
acceptedVersion
Publication Date
3-2007
Abstract
It is well recognized that performance changes over time. However, the effect of these changes on overall assessments of performance is largely unknown. In a laboratory experiment, we examined the influence of salient Gestalt characteristics of a dynamic performance profile on supervisory ratings. We manipulated performance trend (flat, linear-improving, linear-deteriorating, U-shaped, and ∩-shaped), performance variation (small, large), and performance mean (negative, zero, positive) within subjects and display format (graphic, tabular) between subjects. Participants received and evaluated information about the weekly performance of different employees over a simulated 26-week period. Results showed strong main effects on performance ratings of both performance mean and performance trend, as well as interactions with display format. Theoretical and practical implications of the results are discussed.
Keywords
Dynamic Performance, Gestalt Characteristics, Performance Evaluation, Performance Profile, Performance Ratings
Discipline
Business | Organizational Behavior and Theory
Research Areas
Organisational Behaviour and Human Resources
Publication
Journal of Applied Psychology
Volume
92
Issue
2
First Page
490
Last Page
499
ISSN
0021-9010
Identifier
10.1037/0021-9010.92.2.490.
Publisher
American Psychological Association
Citation
REB, Jochen and CROPANZANO, Russell.
Evaluating Dynamic Performance: The Influence of Salient Gestalt Characteristics on Performance Ratings. (2007). Journal of Applied Psychology. 92, (2), 490-499.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/2663
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1037/0021-9010.92.2.490