Manager Attention to Multisource Feedback

Publication Type

Journal Article

Publication Date

2003

Abstract

Although research on multisource ratings indicates that different rater sources provide different information, little research has investigated how ratees attend to such information. Understanding how ratees attend to feedback information from different rater sources is important because such attention likely impacts subsequent behavior. Using a policy-capturing design, managers (n = 213) completed scenarios in which supervisor, peer, and subordinate ratings were varied across different performance dimensions. Results indicated that ratees attended to all three rater sources, with supervisor ratings being attended to more than peer or subordinate ratings. Further, results indicated a significant interaction between rater source and performance dimension such that some rater sources were attended to more, for certain dimensions, than for others.

Discipline

Business

Research Areas

Organisational Behaviour and Human Resources

Publication

Journal of Management Development, The

Volume

22

Issue

4

First Page

345

Last Page

361

ISSN

0262-1711

Identifier

10.1108/02621710310467631

Additional URL

https://doi.org/10.1108/02621710310467631

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