Alternative Dispute Resolution: A Business (and) Communication Strategy

Publication Type

Journal Article

Publication Date

12-2001

Abstract

This article presents an interview with Michael Landrum and Cynthia Waters, two attorneys concerning the application of alternative dispute resolution (ADR) as a business and communication strategy. Landrum is a founding partner of labor and employment law practice representing management Burk & Landrum. Waters, is an attorney and mediator. The two attorneys offered learning points and skills that must be taught to business students concerning managing disputes.

Discipline

Business

Research Areas

Corporate Communication

Publication

Business Communication Quarterly

Volume

64

Issue

4

First Page

83

Last Page

89

ISSN

1080-5699

Identifier

10.1177/108056990106400409

Publisher

SAGE

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