Publication Type

Magazine Article

Version

publishedVersion

Publication Date

3-2023

Abstract

This article explains how a well-thought-out data policy, supported by a tech stack and cloud infrastructure, an agile way of working, and coordinated whole-of-government leadership, are fundamental to successful government digital transformation efforts, as exemplified by the Singapore government’s digital journey. As part of explaining how to create the capacity for digital government, the main sections of this article cover:

  • The origins of GovTech
  • How thinking big, starting small and acting fast is a practical strategy for organisational learning
  • The importance of horizontal platforms and other enablers of a horizontal approach
  • Data architecture and policy
  • “Shifting left” with internal technology creation capabilities and top-level leadership commitment
  • How this all combines to create the ability to respond to urgent national needs
  • Key Learnings

Keywords

Govtech, Singapore

Discipline

Asian Studies | Databases and Information Systems | Health Information Technology | Public Affairs, Public Policy and Public Administration | Technology and Innovation

Research Areas

Information Systems and Management

Publication

Asian Management Insights (Singapore Management University)

Volume

10

Issue

1

First Page

10

Last Page

19

ISSN

2315-4284

Publisher

Singapore Management University, Centre for Management Practice

City or Country

Singapore

Embargo Period

3-21-2023

Copyright Owner and License

Singapore Management University

Additional URL

https://cmp.smu.edu.sg/ami/article/20230316/creating-capacity-digital-government

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