Publication Type

Journal Article

Publication Date

1-2004

Abstract

This study samples 78 business decision‐makers whose cases were part of an alternative dispute resolution (ADR) process, i.e., the Public Construction Commission (PCC), which operates under the government in Taiwan, between 1997 and early 2000. The authors propose an interaction between two variations of trust—category‐based trust and experience‐based trust—and hypothesize that decision‐makers’ perceived identity with new versus old government ideology and past justice experiences (with the PCC) would jointly affect their decision preferences. The results partially support these hypotheses. The authors emphasize the critic role of trustworthiness of the third‐party ADR providers. We conclude with a discussion of the implications of the findings.

Keywords

Third party, Social identity theory, Group‐value model, Trust

Discipline

Applied Behavior Analysis | Psychology

Research Areas

Psychology

Publication

International Journal of Conflict Management

Volume

15

Issue

1

First Page

57

Last Page

76

ISSN

1044-4068

Identifier

10.1108/eb022907

Publisher

Emerald

Additional URL

http://dx.doi.org/10.1108/eb022907

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