Publication Type

Journal Article

Publication Date

4-2009

Abstract

This study examines individual and cultural antecedents of incivility in the workplace, using a sample of MBAs and EMBAs from Taiwan and the United States. We predicted that individual achievement orientation would enhance incivility, based on Dollard’s frustration aggression hypothesis, and that those who were higher in direct conflict self-efficacy (i.e., beliefs in one's skills in managing direct conflict) would be higher in incivility. These predictions were supported. We also predicted, and found, that collectivism orientation constrains these main effects, so that for those high in collectivism, the impact of achievement orientation and direct conflict self-efficacy is weak or nonexistent. Implications for conflict management are discussed.

Keywords

Aggression, Collectivism, Incivility, Self-efficacy

Discipline

Experimental Analysis of Behavior | Psychology

Research Areas

Psychology

Publication

Negotiation and Conflict Management Research

Volume

2

Issue

2

First Page

164

Last Page

184

ISSN

1750-4708

Identifier

10.1111/j.1750-4716.2009.00035.x

Publisher

Wiley: 12 months

Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

Additional URL

http://dx.doi.org/10.1111/j.1750-4716.2009.00035.x

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