In an invited commentary, Director of the Behavioural Sciences Institute at SMU, Professor David Chan explained how a confirmatory bias influences the way people treat information that contradicts their existing beliefs, positions or actions. He suggested ways to react constructively to contrary information and applied the issues to managing disagreements between the Government and citizens or advocacy groups.
Public Policy | Social Policy
Singapore Press holdings
CHAN, David, "The Art of Disagreeing - It can Yield Some Good" (2013). Research Collection School of Social Sciences. Paper 1936.
Available at: http://ink.library.smu.edu.sg/soss_research/1936