Publication Type
Blog Post
Version
acceptedVersion
Publication Date
2-2012
Abstract
Imagine an e-mediator who can reframe parties’ feelings and overall mood based on their speech patterns as they talk into an ODR program. Imagine recreating the real-life intensity of emotional and social connections through an avatar in an online mediation setting. Imagine anonymous brainstorming, secret meetings in e-rooms and having access to a web-based intelligent agent to advise parties on walkaway alternatives and interest-based trade-offs. No, this is not a science-fiction film—it is ODR technology, the mediation world biggest kept secret.
Discipline
Dispute Resolution and Arbitration
Research Areas
Dispute Resolution
Publisher
Nottingham University Business School
Citation
ALEXANDER, Nadja.
From ADR to ODR: Can technology shape the future of mediation practice?. (2012).
Available at: https://ink.library.smu.edu.sg/sol_research/3343
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.