Performance Measures in the Media and Software Division of Kao (Singapore) Private Limited
This paper presents a case that requires students to identify the corporate objectives and critical success factors of the media and software division of a company and propose performance measures that should motivate employees to work towards these objectives. The case provides students with an opportunity to practise managerial accounting decision-making within the context of corporate strategy. This case illustrates the need for a variety of criteria (both financial and non-financial) for evaluating performance within a firm or business unit and provides the opportunity to discuss the potential behavioral issues arising from management of the division.
Financial Performance Analysis
Journal of Accounting Education
CHENG, Nam Sang; ENG, Li Li; Mak, Y. T.; and Chong, Chee Leong.
Performance Measures in the Media and Software Division of Kao (Singapore) Private Limited. (2003). Journal of Accounting Education. 21, (2), 157-184. Research Collection School Of Accountancy.
Available at: http://ink.library.smu.edu.sg/soa_research/683