Publication Type

Journal Article

Version

acceptedVersion

Publication Date

4-2007

Abstract

The implementation of e-government is a burgeoning phenomenon across the globe. It improves and enhances the infrastructures and services provided to the citizens. However, a review of the IS literature reveals that research on the implementation of e-government is rather limited, which could be due to the general misconception of the public sectors as rigid and risk-averse establishments. The shortage of studies on e-government’s implementation presents a knowledge gap that needs to be plugged. This gap is significantly amplified by the increasing number of e-government initiatives being implemented by governments in recent years. This paper describes and analyzes South Korea’s Supreme Court Registry Office, which has implemented e-government. The case study discusses practical implications and suggests future research areas. Findings of the study include the alignment of technology and business processes, integration of resources into core business activities, integrating stakeholders’ trust and commitment, and better understanding of the role of organizational learning, which can enhance the adoption and institutionalization of e-government initiatives.

Keywords

e-government, digitization, government, South Korea, technology

Discipline

Accounting | Asian Studies | Public Affairs, Public Policy and Public Administration | Technology and Innovation

Research Areas

Corporate Governance, Auditing and Risk Management

Publication

Government Information Quarterly

Volume

24

Issue

2

First Page

338

Last Page

352

ISSN

0740-624X

Identifier

10.1016/j.giq.2006.09.007

Publisher

Elsevier

Copyright Owner and License

Authors

Additional URL

https://doi.org/10.1016/j.giq.2006.09.007

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