Gaining Knowledge from Postmortem Analyses to Eliminate Electronic Commerce Project Abandonment

Publication Type

Conference Paper

Publication Date



This paper serves as a stimulus to investigators to examine the role project postmortem analyses plays in learning from abandoned electronic commerce (e-commerce) projects. While prior research has identified the importance of the review process, there has been very little research on project postmortems on abandoned e-commerce projects. The case demonstrates six critical factors to conduct successful project reviews and offers several important managerial guidelines. Finally, when analysing mistakes and their principal causes, there is one important lesson that we should learn. That is, all organisations make mistakes and there is the potential for learning from abandonment experiences.


Electronic commerce project abandonment, postmortems analyses


Accounting | E-Commerce

Research Areas

Accounting Information System


ECIS 2002: The 10th European Conference on Information Systems, Gdansk, Poland, 6-9 June 2002

City or Country

Gdansk, Poland