Title

Spreadsheet Modeling to Determine the Optimum Hotel Room Rate for a Short High-Demand Period

Publication Type

Journal Article

Publication Date

9-2010

Abstract

In this article, we describe a business modeling exercise that helps students understand the complex relationship between demand and price. The exercise seeks to determine the optimum pricing, in view of anticipated occupancy response that maximises profit for a hotel. Through the exercise, students are introduced to advanced Excel operations such as Goal Seek and Solver. This exercise goes through a systematic series of basic modeling steps, starting from identifying input variables and performance measures, and building from a basic model to a final model with sufficient complexity to represent reality. A problem commonly encountered when modeling real-world problems is the lack of complete information; often, information has to be inferred from what little is available from the past. This is demonstrated in developing the hotel occupancy and rate relationship. To ensure the model is robust, we show how trade-off and sensitivity analyses can be conducted.

Keywords

Spreadsheet modeling, Demand management

Discipline

Business | Computer Sciences | Operations Research, Systems Engineering and Industrial Engineering

Research Areas

Intelligent Systems and Decision Analytics

Publication

INFORMS Transactions on Education

Volume

11

Issue

1

First Page

35

Last Page

42

ISSN

1532-0545

Identifier

10.1287/ited.1100.0053

Publisher

INFORMS

Additional URL

http://dx.doi.org/10.1287/ited.1100.0053