We aim to improve the length-of-stay (LOS) of patients in the Emergency Department (ED) ambulatory care area. We propose the use of real-time computerized physician order entry data and ED patient flow management system to estimate the consultation time of patients re-entering the queue to consult a doctor again after receiving treatment or results of tests. The estimation allows decision-makers to apply dynamic prioritization strategies that help the ED to identify patients who can complete their ED treatment process quickly, freeing up resources in the ED and lowering overall LOS.
Healthcare, Emergency department, analytics
Medicine and Health Sciences | Numerical Analysis and Scientific Computing
Intelligent Systems and Decision Analytics
INFORMS Healthcare Conference 2015, July 29-31
City or Country
TAN, Kar Way and LAM, Sean Shao Wei.
Improving Patient Flow with Data-Driven Patient Prioritization Method in the Emergency Department. (2015). INFORMS Healthcare Conference 2015, July 29-31. 1-2. Research Collection School Of Information Systems.
Available at: http://ink.library.smu.edu.sg/sis_research/3204
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