Conference Proceeding Article
Mobile instant messengers serve as major interaction media for everyday chats. Contrary to the belief that a message is seen only by a designated receiver, it can be accidentally exposed to someone nearby and could result in embarrassing moments, for example, when the receiver is viewing pictures together with his friend upon the message arrival. To understand the significance of the problem and core factors that cause such embarrassments, we collected 961 in-situ responses from 14 participants upon the actual message arrival and analyzed them from the perspective of the receiver's situation. The results showed that 29% of message arrivals have the potential to cause embarrassment. We found out that the relationship with a message sender and a nearby person influences the effect of participants' perception about the message exposure.
mobile instant messenger, mobile message, privacy, smartphone, social appropriateness
Information Security | Software Engineering
Software and Cyber-Physical Systems
UbiComp '14 Adjunct: Proceedings of the 2014 ACM International Joint Conference on Pervasive and Ubiquitous Computing: September 13-17, 2014, Seattle
City or Country
MIN, Chulhong; PUSHP, Saumay; LEE, Seungchul; HWANG, Inseok; LEE, Youngki; KANG, Seungwoo; and SONG, Junehwa.
Uncovering Embarrassing Moments in In-situ Exposure of Incoming Mobile Messages. (2014). UbiComp '14 Adjunct: Proceedings of the 2014 ACM International Joint Conference on Pervasive and Ubiquitous Computing: September 13-17, 2014, Seattle. 1045-1054. Research Collection School Of Information Systems.
Available at: http://ink.library.smu.edu.sg/sis_research/2659
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