A Service Choice Model for Optimizing Taxi Service Delivery
Conference Proceeding Article
Taxi service has undergone radical revamp in recent years. In particular, significant investments in communication system and GPS devices have improved quality of taxi services through better dispatches. In this paper, we propose to leverage on such infrastructure and build a service choice model that helps individual drivers in deciding whether to serve a specific taxi stand or not. We demonstrate the value of our model by applying it to a real-world scenario. We also highlight interesting new potential approaches that could significantly improve the quality of taxi services.
Analytical models, global positioning system, intelligent transportation systems, management information systems, taxis, road traffic, taxi service optimization
Artificial Intelligence and Robotics | Business | Operations Research, Systems Engineering and Industrial Engineering | Transportation
Intelligent Systems and Decision Analytics
ITSC 2009: Proceedings of the 12th International IEEE Conference on Intelligent Transportation Systems, St Louis, MO, October 3-7, 2009
City or Country
CHENG, Shih-Fen and QU, Xin.
A Service Choice Model for Optimizing Taxi Service Delivery. (2009). ITSC 2009: Proceedings of the 12th International IEEE Conference on Intelligent Transportation Systems, St Louis, MO, October 3-7, 2009. 66-71. Research Collection School Of Information Systems.
Available at: http://ink.library.smu.edu.sg/sis_research/209