Publication Type

Conference Proceeding Article

Version

Preprint

Publication Date

11-2013

Abstract

Feedback from software users constitutes a vital part in the evolution of software projects. By filing issue reports, users help identify and fix bugs, document software code, and enhance the software via feature requests. Many studies have explored issue reports, proposed approaches to enable the submission of higher-quality reports, and presented techniques to sort, categorize and leverage issues for software engineering needs. Who, however, cares about filing issues? What kind of issues are reported in issue trackers? What kind of correlation exist between issue reporting and the success of software projects? In this study, we address the need for answering such questions by performing an empirical study on a hundred thousands of open source projects. After filtering relevant trackers, the study used about 20,000 projects. We investigate and answer various research questions on the popularity and impact of issue trackers.

Keywords

public domain software, Software performance evaluation

Discipline

Software Engineering

Research Areas

Software and Cyber-Physical Systems

Publication

2013 IEEE 24th International Symposium on Software Reliability Engineering (ISSRE): 4-7 November 2013, Pasadena: Proceedings

First Page

188

Last Page

197

ISBN

9781479923663

Identifier

10.1109/ISSRE.2013.6698918

Publisher

IEEE

City or Country

Piscataway, NJ

Copyright Owner and License

Authors

Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

Additional URL

http://doi.org/10.1109/ISSRE.2013.6698918

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