Publication Type

Conference Paper

Version

Postprint

Publication Date

9-2013

Abstract

Science and Technology Parks are in the business of providing services to their tenants, a mix of large companies, Small and Medium Enterprises and startups. The service needs of each of these types of companies will be different. The quality of services can be improved by understanding the needs of the tenants both, prior to building the Science and Technology Parks as well as on an ongoing basis. This paper introduces the CUGAR model for Science and Technology Parks as well as Service Innovation Design framework. It then proceeds to discuss how the Service Innovation framework could be applied to Science and Technology Parks. It uses an example to show how services can be prioritized and selected for implementation within the available budget.

Discipline

Computer Sciences | Technology and Innovation

Research Areas

Intelligent Systems and Decision Analytics

Publication

World Technopolis Association Internation Conference, Daejon, Korea, September 25-26 2013

City or Country

Daejon, Korea

Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

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