Publication Type

Journal Article

Publication Date

1-2013

Abstract

But at UPS, the management starts off every meeting by reciting one of the policies in the company’s policy handbook that contains guidelines on how to handle employees, stakeholders and customers. Mary Yeo, vice president of supply chain operations at UPS South District, said at a talk presented at Singapore Management University (SMU): “This is a reminder to all of us working at UPS that we cannot overlook any important matters happening in our environment by simply forgetting the good culture at UPS.”

Keywords

leadership, employee relations, UPS

Disciplines

Human Resources Management | Leadership Studies | Organization Development

Copyright Owner and Holder

Copyright © Singapore Management University 2013

Licece/Creative Commons Licence

Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

Subject(s)

Personnel management; Work ethic; Corporate culture, Leadership

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