On the Total Overtime Service in Some Loss Queueing Systems
For a GI/G/1 loss queueing system, we find expressions concerning the total overtime service rendered, the total revenue and the time to the arrival of the first customer whose service time exceeds a critical service time. We also discuss the total overtime service rendered by any particular server in a GI/G/K loss system.
Operations and Supply Chain Management | Operations Research, Systems Engineering and Industrial Engineering
Journal of Applied Statistical Science
AGRAFIOTIS, G. K.; MOOSA, Sharafali; and PARTHASARATHY, P. R..
On the Total Overtime Service in Some Loss Queueing Systems. (1997). Journal of Applied Statistical Science. 5, (1), 27-37. Research Collection Lee Kong Chian School Of Business.
Available at: http://ink.library.smu.edu.sg/lkcsb_research/893