The mediating role of feedback acceptance in the relationship between feedback and attitudinal and performance outcomes
The purpose of this study was to increase our understanding of applicant perceptions of feedback by drawing upon feedback process models. In Study 1, participants (N=125) completed a personality questionnaire as a first stage of a selection simulation. Results showed that the effect of feedback on attitudes toward the organization was mediated by feedback acceptance. In Study 2, participants (N=252) completed two parallel versions of an in-basket exercise and received informative feedback between the two versions. Results showed that the effect of feedback on subsequent test performance was partially mediated by feedback acceptance. Together, these results highlight the important role of feedback acceptance in selection and suggest new strategies to enhance applicant perceptions in selection.
Human Resources Management | Industrial and Organizational Psychology
Organisational Behaviour and Human Resources
International Journal of Selection and Assessment
Wiley: 24 months
ANSEEL, Frederick and LIEVENS, Filip.
The mediating role of feedback acceptance in the relationship between feedback and attitudinal and performance outcomes. (2009). International Journal of Selection and Assessment. 17, (4), 362-376. Research Collection Lee Kong Chian School Of Business.
Available at: http://ink.library.smu.edu.sg/lkcsb_research/5663