So far, a substantial amount of assessment center (AC) studies have aimed to improve the quality of the AC method by focusing on the assessors. However, systematic studies about the role-player in AC exercises are nonexistent. This is surprising as the role-player might serve as a key figure for consistently evoking job-relevant behavior across candidates. Therefore, this study focused on the 'role' of role-players in ACs. We examined the effects of instructing role-players to use prompts among 233 candidates. Results suggest that role-players are able to use prompts and that their negative impact on candidates' reactions is negligible. In addition, some AC dimensions (problem solving and interpersonal sensitivity) were better measured when role-players used prompts. No effects on interrater reliability were found.
Industrial Organization | Organizational Behavior and Theory | Organization Development
Organisational Behaviour and Human Resources
International Journal of Selection and Assessment
Wiley: 24 months
SCHOLLAERT, Eveline and LIEVENS, Filip.
The use of role-player prompts in assessment center exercises. (2011). International Journal of Selection and Assessment. 19, (2), 190-197. Research Collection Lee Kong Chian School Of Business.
Available at: http://ink.library.smu.edu.sg/lkcsb_research/5633
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