In organisations, feedback about multiple performance dimensions is often available. Consequently, employees have to decide on which performance dimensions they will be seeking feedback. In a lab experiment 126 students indicated on which performance dimensions they wanted to receive feedback after completing a computerized in-basket task. Results showed that participants especially sought feedback about their best and most important performance dimensions. Individuals with a high learning goal orientation sought more feedback about their least important performance dimensions as compared to individuals with a low learning goal orientation. In general, results indicated that previous findings obtained in between-person studies of feedback seeking hold relatively well at a within-person level of analysis. The results of the current study illustrate how adopting a within-person perspective can broaden our understanding of the feedback-seeking process in organisations.
Organizational Behavior and Theory | Social and Behavioral Sciences
Organisational Behaviour and Human Resources
ANSEEL, F and LIEVENS, Filip Rene O.
A within-person perspective on feedback seeking about task performance. (2006). Psychologica Belgica. 46, (4), 283-300. Research Collection Lee Kong Chian School Of Business.
Available at: http://ink.library.smu.edu.sg/lkcsb_research/5589
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