This study examines (1) the relationship between the feedback environment and job satisfaction and (2) the mediating role of leader-member exchange in a Belgian context. Results from a sample of 155 employees of a governmental service for employment and vocational training supported our hypotheses. A favorable supervisor feedback environment was related to higher levels of job satisfaction 5 months later, and this relationship was fully mediated by the quality of leader-member exchange. These findings highlight the usefulness of diagnosing and assessing the feedback environment for a better understanding of feedback processes and for enhancing feedback interventions in organisations.
Human Resources Management | Organizational Behavior and Theory
Organisational Behaviour and Human Resources
Wiley: 24 months
ANSEEL, Filip and LIEVENS, Filip.
The long-term impact of the feedback environment on job satisfaction: A field study in a Belgian context. (2007). Applied Psychology. 56, (2), 254-266. Research Collection Lee Kong Chian School Of Business.
Available at: http://ink.library.smu.edu.sg/lkcsb_research/5568
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