Trust Building, Diagnosis, and Repair in the Context of Negotiation
In this chapter, the authors summarise the empirical research on trust and discuss how it can be put into practice to effectively diagnose, build and repair trust in the context of negotiations.
Organizational Behavior and Theory
Organisational Behaviour and Human Resources
Negotiation Excellence: Successful Deal Making
City or Country
FERRIN, Donald Lee; KONG, Dejun Tony; and DIRKS, Kurt T..
Trust Building, Diagnosis, and Repair in the Context of Negotiation. (2014). Negotiation Excellence: Successful Deal Making. 101-116. Research Collection Lee Kong Chian School Of Business.
Available at: http://ink.library.smu.edu.sg/lkcsb_research/4922