Publication Type

Journal Article

Publication Date

6-2001

Abstract

Prior research reports of a weak commitment-performance relationship can be attributed to inconsistency in conceptualization and measurement of the constructs. In this study, we differentially relate attitudinal commitment to internal (organization and supervisor) and external (customer) foci to objective measures of job performance. Results suggest that both internal foci are related to organizationally rewarded job performance and that the external focus influences job performance relevant to and rewarded by customers. Implications of these findings are discussed.

Keywords

Organizational commitment, Job performance, Performance management

Discipline

Business | Human Resources Management | Organizational Behavior and Theory

Research Areas

Strategy and Organisation

Publication

Academy of Management Journal

Volume

44

Issue

3

First Page

570

Last Page

579

ISSN

0001-4273

Identifier

10.2307/3069371

Publisher

Academy of Management

Copyright Owner and License

Authors

Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

Additional URL

https://doi.org/10.2307/3069371

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