Publication Type

Conference Proceeding Article

Version

Publisher’s Version

Publication Date

5-2010

Abstract

This paper studies leaders’ emotion capacity as a strategic response to unexpected radical changes, forced by a social and natural crisis. We propose that empathy is a critical strategic management tool enhancing management effectiveness. We also provide insights of the dynamics between decision making process and emotion management.

Keywords

crisis, emotional capacity, strategic management, emotion management

Discipline

Asian Studies | Leadership Studies | Strategic Management Policy

Research Areas

Organisational Behaviour and Human Resources

Publication

Proceedings of the Annual Conference of the Administrative Sciences Association of Canada, 2010 May 22-25

Volume

31

Issue

6

Publisher

Administrative Sciences Association of Canada

City or Country

London, ON, Canada

Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

Share

COinS