Designing Trustworthy Organizations
Companies often blame trust violations on ‘rogue employees,’ but these violations are predictable in organizations that allow dysfunctional, conflicting or incongruent activities to take root.
Organizational Behavior and Theory
Organisational Behaviour and Human Resources
Sloan Management Review
HURLEY, R. F.; Gillespie, N.; and Ferrin, Donald Lee.
Designing Trustworthy Organizations. (2013). Sloan Management Review. 54, 74-82. Research Collection Lee Kong Chian School Of Business.
Available at: http://ink.library.smu.edu.sg/lkcsb_research/3528